What do the different requirement statuses mean?

Understanding requirement statuses provides clear visibility over your compliance progress, helping you track where your people stand in their requirements. Kinatico uses two types of status indicators to give you complete insight into your people's compliance journey.


Types of Admin Requirement Statuses


There are two statuses associated with a requirement.

  • Timeline Status - Communicates what stage the requirement is at in its lifecycle.
  • Detailed Status - Communicates in more detail what substage the requirement is at, and therefore who needs to take action to progress it.



Timeline Statuses

To Do Requirement has been assigned but isn't available to your people as the start date is in the future.
In Progress Start date is in the past and the requirement response hasn't reached an end state yet.
Completed Processing is complete and results are available in the admin portal, includes exempted requirements (final status).
Failed Requirement response has been marked as a failure by an admin (final status).
Overdue Requirement response was not attempted before the due date (final status).

Detailed Statuses

Not Started A Requirement response has not been submitted by your people.
In Progress Requirement response has been submitted but an outcome hasn't been reached. The requirement may be sitting with the admin to resend the requirement in My Actions (worker gave an invalid response that was not accepted), your people to reattempt if they were reminded to complete an overdue requirement, or in the queue for processing.
Verifying Result Results are sitting with your people to authorise sharing with the organisation.
Verifying Result Code P Your people are following the dispute process.
Kinatico Review Requirement response is awaiting Kinatico review.
Kinatico Review Code P Requirement response is awaiting Kinatico review after initial results were disputed by the worker.
Org Review Requirement response is with the organisation to review under My Actions on the admin portal.
Deferred Deferral request was approved by the organisation.
Exempted Exemption request was approved by the organisation.
Completed Requirement results have been returned to the admin portal.
Failed Requirement response was marked as a Fail by the organisation.
Overdue A requirement response was not given before the due date and is now sitting with the admin to remind and reopen.

Requirement Statuses for your People

To Do Requirement is ready to be attempted.
In Progress Requirement response has been submitted and is in the queue for processing.
Rejected Submitted requirement response has been rejected (e.g. incorrect name provided, server error) and needs to be reopened by an admin.
Urgent Requirement has been reopened by the admin for the worker to reattempt.
Verifying Result You need to authorise sharing of the results. 
Kinatico Review Requirement response has been submitted and is in the queue for Kinatico to review.
Org Review Requirement response is with the organisation admins to determine the outcome.
Deferred Organisation admins have approved the deferral request.
Exempted Organisation admins have approved the exemption request.
Completed Requirement results have been processed and shared with the organisation.
Failed Requirement response was marked a failure by an organisation admin.
Overdue Requirement response wasn't submitted before the due date and needs to be reopened by an organisation admin.

Need Additional Help?

Still have questions? Contact us by selecting Get Help from the main navigation, then Email to send us a message. Alternatively, email our support team at cxsupport@kinatico.com