What determines whether a user is labelled as Compliant?

On Kinatico Compliance the compliance status is binary - individuals are either compliant or they're not. This clarity eliminates ambiguity and supports decisive compliance management.


How Compliance Status is Determined


Default Status: Compliant ✅

Every individual starts as "Compliant" and maintains this status when:

  • No assigned activities are overdue
  • No activities have failed verification

Out of Compliance Status ⚠️

An individual's status changes to "Out of Compliance" when either:

1. Overdue Activity - Any assigned activity remains incomplete past its due date - System automatically updates status at midnight on the due date - Status persists until the activity is completed successfully

2. Failed Activity - An activity submission doesn't meet required standards - Verification process identifies non-compliance issues - Manual review determines inadequate completion


Special Circumstances: Deferrals and Exemptions

When a deferral/exemption request is submitted:

  • Individual remains "Compliant" whilst deferral/exemption is under review
  • If a decision isn't made before the original due date, status automatically changes to "Out of Compliance"
  • Status updates immediately once deferral/exemption is approved or denied

⚠️ Important: Timely review of deferral and exemption requests prevents unnecessary compliance status changes and maintains accurate workforce visibility.


Common Scenarios Explained


Scenario 1: New Employee Onboarding

Situation: New team member with 30-day compliance activities

Status Logic:

  • Days 1-29: "Compliant" (activities not yet due)
  • Day 30+: "Out of Compliance" if activities incomplete/failed

Scenario 2: Annual Certification Renewal

Situation: Staff member's annual safety certification expires

Status Logic:

  • Before expiry: "Compliant"
  • After expiry: "Out of Compliance" until renewed

Scenario 3: Deferral Request Management

Situation: Employee requests deferral for training due to illness

Status Logic:

  • During review: "Compliant"
  • If undecided past due date: "Out of Compliance"
  • Upon approval: "Compliant" with new due date

Need Additional Help?

Still have questions? Our team has over 17 years of experience in people screening and verification. Contact us by selecting Support from the main navigation, then Email to send us a message. Alternatively, email our support team at cxsupport@kinatico.com