What determines whether a worker is labelled as Compliant?

On Kinatico Compliance the compliance status is binary - people are either compliant or they're not. This clarity eliminates ambiguity and supports decisive compliance management.


How Compliance Status is Determined


Default Status: Compliant ✅

Workers start as "Compliant" and maintains this status when:

  • No assigned requirements are overdue
  • No requirements have failed verification

Non-Compliant Status ⚠️

Worker's status changes to "Non-Compliant" when either:

1. Overdue Requirement - Any assigned requirement remains incomplete past its due date - System automatically updates status at midnight on the due date - Status persists until the requirement is completed successfully

2. Failed Requirement - A requirement submission doesn't meet required standards - Verification process identifies non-compliance issues - Manual review determines inadequate completion


Special Circumstances: Deferrals and Exemptions

When a deferral/exemption request is submitted:

  • Worker remains "Compliant" whilst deferral/exemption is under review
  • If a decision isn't made before the original due date, status automatically changes to "Non-Compliant"
  • Status updates immediately once deferral/exemption is approved or denied

⚠️ Important: Timely review of deferral and exemption requests prevents unnecessary compliance status changes and maintains accurate workforce visibility.


Common Scenarios Explained


Scenario 1: New Worker Onboarding

Situation: New worker with 30-day compliance requirements

Status Logic:

  • Days 1-29: "Compliant" (requirements not yet due)
  • Day 30+: "Non-Compliant" if requirements incomplete/failed

Scenario 2: Deferral Request Management

Situation: A Worker requests a deferral for training due to illness

Status Logic:

  • During review: "Compliant"
  • If undecided past due date: "Non-Compliant"
  • Upon approval: "Compliant" with new due date

Need Additional Help?

Still have questions? Contact us by selecting Get Help from the main navigation, then Email to send us a message. Alternatively, email our support team at cxsupport@kinatico.com