What determines whether a user is labelled as Compliant?
On Kinatico Compliance the compliance status is binary - individuals are either compliant or they're not. This clarity eliminates ambiguity and supports decisive compliance management.
How Compliance Status is Determined
Default Status: Compliant ✅
Every individual starts as "Compliant" and maintains this status when:
- No assigned activities are overdue
- No activities have failed verification
Out of Compliance Status ⚠️
An individual's status changes to "Out of Compliance" when either:
1. Overdue Activity - Any assigned activity remains incomplete past its due date - System automatically updates status at midnight on the due date - Status persists until the activity is completed successfully
2. Failed Activity - An activity submission doesn't meet required standards - Verification process identifies non-compliance issues - Manual review determines inadequate completion
Special Circumstances: Deferrals and Exemptions
When a deferral/exemption request is submitted:
- Individual remains "Compliant" whilst deferral/exemption is under review
- If a decision isn't made before the original due date, status automatically changes to "Out of Compliance"
- Status updates immediately once deferral/exemption is approved or denied
⚠️ Important: Timely review of deferral and exemption requests prevents unnecessary compliance status changes and maintains accurate workforce visibility.
Common Scenarios Explained
Scenario 1: New Employee Onboarding
Situation: New team member with 30-day compliance activities
Status Logic:
- Days 1-29: "Compliant" (activities not yet due)
- Day 30+: "Out of Compliance" if activities incomplete/failed
Scenario 2: Deferral Request Management
Situation: Employee requests deferral for training due to illness
Status Logic:
- During review: "Compliant"
- If undecided past due date: "Out of Compliance"
- Upon approval: "Compliant" with new due date
Need Additional Help?
Still have questions? Contact us by selecting Get Help from the main navigation, then Email to send us a message. Alternatively, email our support team at cxsupport@kinatico.com